Dear Loretta
I have not heard from you and this matter is far from over. Does it really take you a week to check these things? Another sign, I suppose, of a hotel that doesn't care about it's customer...
You may like to see the negative reviews I am leaving on as many "Hotel Review" websites as possible.
This is the latest one I wrote on www.travelpost.com. I gave Novotel a 1 out of 10 review and told people to stay away. I have also left warnings to people on TripAdvisor.com and HotelChatter.com
TravelPost.com
"Don't use Novotel's online booking form and expect your room to be there when you show up. The confirmation you receive does NOT mean it is confirmed, as I found out when I showed up, only to be told my room had been cancelled and the hotel was now full!! Novotel's service was appalling and needs to be considered when booking this hotel.
Read my blog for more info : http://nohotel.blogspot.com
Regards
Neil
Thursday, October 26, 2006
No Response From NoHotel
After a week I didn't receive any more from NoHotel. Apparently it takes them this long to contact a manager of one of their hotels. So I sent this:
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